Common Questions

For questions on PaymentWorks, go to this webpage:  PaymentWorks 

Tax Forms

These are automatically sent by mail to the address listed in PaymentWorks.  Because stipends are paid in a single calendar year (in January and May, after the completion of each semester), tax forms are not mailed out until the following January.  If you don't receive this form, check the address in PaymentWorks and then email misty.andrus@usu.edu and ask that a new form be mailed (tell her if the address was correct, or if you have changed it since the tax forms would have been sent in January). 

KEEP a current mailing address in PaymentWorks.  We recommend a permanent address, such as a parent's, if you are a student.  

Stipends

These are based upon your agreed on hours in your Letter of Acceptance and Signed Agreement.  The timeline for payment being issued varies depending on the USU Business Office processing times but usually takes 2 weeks after being submitted by a coordinator.  USU-affiliated trainees who are paid out through USU Payroll generally receive it on their next check.  

FIRST STIPENDS are paid after 40% of your hours are logged and verified by a coordinator.  Categories are not checked as this is solely based on total program hours you have logged.  Verification takes place early January with payment being received later January or February.  

SECOND STIPENDS are paid after 100% of your hours are logged.  Categories are viewed and verifications begin approximately 1-2 weeks after our final seminar takes place which highlights leadership projects.  Payment is usually received in May.  

Canvas

Canvas is based on Canvas-Catalog, which looks the same as student Canvas.  It requires its own login.  To avoid issues, we recommend using a separate browser for each.

Logsheet

If you are having trouble logging in, try a different browser.  The logsheet will work on any browser but we find that when you can't log in, it is generally something with your own browser settings.